Support

Questions or technical issues? Send a message below. A person reads every one.

Reporting a site that infringes your work, impersonates someone, or breaks the law? Use the report page instead — it asks for the details we need and goes straight to the right place.

Direct email: cperos@xrtech.dev. For payment questions, include your receipt or the last four digits of your card.

Billing and downloads

If your download failed or a payment requires review, email us with your receipt. We look up records using Stripe session IDs or your account email address.

Pro subscribers can review invoices or cancel subscriptions in the dashboard.

Hosted sites

If your site is not showing the latest version, press Publish again in the builder — it republishes what you have saved. If a custom domain is stuck on “waiting for DNS”, check that the two records match exactly and that the CNAME is not proxied through another Cloudflare account. If your site was suspended, the email you received says why; reply to it to appeal.

Your site’s address is yourslug.xrfolio.page — don’t add www. in front of it. That form isn’t a working address for a hosted site and will fail to load.

Accounts and data

Read the privacy policy for details on data storage and account deletion. You can close your account in the dashboard.

Bug reports

Include your browser version, operating system, and steps to reproduce the issue. Attach screenshots or your project file when relevant.